Case Study: PULSIAM

Founded in 1981, Los Angeles-based Pulsiam has spent decades providing a world-class technology solution to police, fire, and other public safety departments around the world. Built on the Rocket Software MultiValue application platform, the company's flagship product SafetyNet, protects more than 100 million people and improves safety for first responders in the field.

The key to any emergency-response system is dependability

Emergency-response systems must work 100 percent of the time. Dispatchers in the emergency communication centers and responders in the field don't have the luxury of rebooting or trying again in a few minutes. For the people who need help, every second counts, and for the responders in the field, their safety depends on having complete, up-to-date information at their fingertips. Dependability sums up why Pulsiam relies on Rocket® UniVerse, a core component of Rocket MV — and dependability is why Pulsiam still uses it today.

"When firefighters and police officers are responding to incidents, they are vulnerable to a million things that most of us don't even think about," says Henry Unger, who founded Pulsiam in 1981 and has developed many of the company's products. "For example, when a motorcycle officer gets off his or her bike, the command center has no practical way to track that officer's exact location. That can mean the difference between life and death if there's a crisis. And when crews are fighting a wildfire, sudden changes in wind can put them in danger. We have a full suite of tools that leverage real-time data in a way that keeps everyone, from 911 centers, to team commanders and individual responders, connected and informed. Those are really the two factors that matter most when it comes to protecting the safety of responders, and even saving their lives. After almost 35 years in the public safety industry, I can say that's what I'm most proud of."

To learn more about the Pulsiam solution, download the full case study .