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  • U2 Technical Writer

    Tracking Code: 343-509
    About the position:

    Rocket Software is looking for a dynamic, energetic Technical Writer to join our vibrant, global team of Information Developers. This contributor, based in Denver, will bring creativity and enthusiasm for new technologies to our U2 products. An ideal candidate enjoys the challenge of working closely with team members from many disciplines and developing and continually striving to improve the quality of our product documentation.

    Responsibilities:

    • Write, edit, manage, and publish documentation including user's guides, online help, release notes, and technical notes for parts of our U2 Servers product line.
    • Attend product planning and development meetings.
    • Participate with the development team in the planning, specification, and testing phases of the product life cycle
    • Work with subject matter experts and use the U2 software to learn about the products and update the documentation accordingly
    • Use Arbortext Editor, FrameMaker, Acrobat X Pro, and Robohelp to author documentation
    • Bring fresh, innovative ideas on how to best provide product information to our customers.
    • Contribute to user task analysis and synthesize complex technical information for end users.
    • Create splash screens and product setup menus for U2 products.

    Qualifications:

    • Bachelor's degree in Technical Communications, Journalism, English, or a technical discipline is required.
    • Interested in learning new technology
    • Self-motivated, detail-oriented and possess excellent time management and organizational skills.
    • Can meet strict deadlines and handle multiple assignments simultaneously
    • Demonstrates an understanding of basic technical writing principles including topic-based writing
    • Excellent written and oral communication skills
    • Ability to take training and feedback, and incorporate them into daily writing
    • Team-player attitude and approach to work
    • Strong listening and communication skills
    • Ability to multitask and prioritize

    Preferred:

    • Certificate or degree in Technical Writing
    • Knowledge of DITA and Arbortext
    • Experience writing application software end-user documentation
    Job Location
    Denver, Colorado, United States
    Position Type
    Full-Time/Regular

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