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Case Study

  • Calls May Be Recorded for Quality Assurance: Using MultiValue to Manage Multimedia

    Too often we think of databases as being just about the data stored in them. Sometimes the database is an index to things outside of it. Multimedia and MultiValue may not seem like a perfect pairing to most people, but when you have to develop a system to sift through thousands and thousands of "calls recorded for quality assurance," a little database architecture can go a long way.


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